Contact Us & Record Corrections
Need to report an overturned DataQ citation, update your recent MCS-150 fleet count, or ask a technical question? We are here to help you directly.
Warning to Trucking Companies: Beware of USDOT Renewal & Safety Score Scams
Many third-party marketing companies send threatening letters or phone calls claiming that your USDOT number is expiring and demanding $200–$500 to file your Biennial MCS-150. Others promise to "erase bad CSA points" for cash.
Please remember: Filing your MCS-150 biennial update on the official FMCSA portal (fmcsa.dot.gov) is completely free. No private website can legally delete official government inspection violations for money. CarrierSafetyData never charges fees for profile updates.
How to Request Support for Your Carrier File
Find your exact situation below to see what information we need to process your request quickly.
Won a DataQ Dispute / Dismissed Ticket
If a state enforcement agency or traffic court removed a roadside citation or corrected a crash report through the FMCSA DataQ portal:
- ✓ Provide your USDOT number and company name.
- ✓ Include the Inspection Report Number or DataQ Request ID.
- ✓ Once confirmed on federal MCMIS records, your public page is refreshed within 24–48 hours at zero cost.
MCS-150 Fleet Size & Power Unit Updates
If you added new semi-trucks, hired new drivers, or updated your physical business address with the federal government:
- ✓ The federal FMCSA publishes monthly census dumps.
- ✓ If you filed recently and brokers require immediate proof, send us your USDOT number.
- ✓ We will manually query the live SAFER register and synchronize your truck counts immediately.
Operating Authority & Insurance Reinstatement
If your MC authority was temporarily revoked due to an insurance gap or delayed Form BMC-91X filing and has now been reinstated:
- ✓ Ensure your insurance underwriter has submitted Form BMC-91 or BMC-91X to the FMCSA L&I system.
- ✓ Provide your MC docket or USDOT number in the form below.
- ✓ We check the live federal register and update your status to Active immediately so dispatchers can book your freight.
General Inquiries, Bug Reports & Partnerships
If you are a freight broker, commercial truck insurance agent, software developer, or trucking professional:
- ✓ Report website bugs, search typos, or broken links directly to the developer.
- ✓ Propose feature requests for new freight calculators or compliance tools.
- ✓ Discuss advertising or commercial partnership opportunities.
Send Us a Direct Message
Fill out the fields below. Every submission is personally reviewed by Sahajul.
Direct Developer Contact
CarrierSafetyData.com
Built & Maintained by Sahajul
Assam, India
Support Email:
support@carriersafetydata.com
Social Channel:
@saddamh58509953 on X
Operating Hours:
Monday – Friday (Replies within 24–48 hours)
Our Data Guarantee
All data published on our website is taken straight from public records released by the FMCSA and USDOT.
We do not sell paid removals. If a record is inaccurate, filing an official DataQ appeal ensures permanent correction across all federal systems and our website.
Frequently Asked Questions About Support
Common questions regarding data corrections, DataQ wins, and platform support.
Select "DataQ Violation Removal Notification" in our form. Provide your USDOT number, the state where the inspection occurred, and the Inspection Report ID. Once our system verifies the change on the official federal MCMIS database, we refresh your profile within 24 to 48 hours.
The FMCSA publishes public census and MCMIS data dumps on a monthly schedule. When you update your Biennial MCS-150 or renew your insurance, it takes time for the federal servers to include those changes in their monthly public release. You can use our contact form to request an expedited manual check.
No, never. We strictly uphold editorial independence and highway safety transparency. We do not accept payment to hide, edit, or delete any valid federal safety data. Only official corrections processed through the FMCSA DataQ system will change your record.
Never. Updating your company profile, refreshing your fleet numbers after an MCS-150 filing, or removing dismissed tickets is 100% free of charge. We will never ask for a credit card or administrative payment.
Send us a message with your USDOT number and proof of current operating status or insurance filing from the FMCSA Licensing & Insurance (L&I) portal. We will prioritize a manual re-verification of your public profile so you can book loads without delay.
Official emails from our team will only come from our domain ending in @carriersafetydata.com. We never ask for passwords, bank account details, or wire transfers.
